Make Learning Copilot work for your institution.
A complete web user guide for admins, faculty, school and college learners, parents, support, QA and sales. Import teaching files, review OCR, publish practice and understand exactly where AI is used.
Web workflow · updated 11 October 2026 · for schools and colleges
- 1EnableOwner/admin · the right institution
- 2Review & publishAssigned staff · a small practice pack
- 3Practise & checkLearner · staff · linked parent
Practice first. Optional adult AI second.
Deployment is not automatic account activation. This guide covers the web release. Institution opt-in, staff assignments, publication and optional adult-AI approvals still apply. Mobile rollout has separate device and app-store checks; confirm the available version before promising app access.
Existing account or new institution?
Both paths meet at the same owner/admin setup. No duplicate institution, password reset or academic/financial migration is needed just to enable reviewed practice.
Keep your institution and records.
- Use the existing active institution and authorized owner/admin account.
- Confirm active learners, faculty section/course assignments and current parent links.
- Open Learning Copilot on the product or microsite, then follow step 1 below.
Complete normal onboarding first.
- Arrange the normal Edumatica institution onboarding with your operations team. Confirm the intended school/college classification.
- Set up active owner/admin, faculty and learner records. Assign faculty and learners to the intended section/course. Link parents only where appropriate.
- Configure the academic context if you need course/period-mapped practice, then follow the same Copilot steps.
Choose the guide that fits your day.
These are instructions for the deployed web workspace. Use your own authorized role, not an administrator account for every task.
Set up a useful first learning cycle.
Start here: Open Learning Copilot from the main dashboard or profile menu after selecting the correct institution. Use Settings for institution controls.
- Complete normal institution onboarding first. Check active learners, assigned faculty, section/course context and parent links. Reuse existing accounts; do not create a duplicate institution.
- Choose Enable approved practice. Confirm the learning-day time zone with your implementation team before first enablement; the web action has no time-zone picker.
- Agree one subject, one cohort and one responsible reviewer. Ask assigned staff to upload a rights-cleared document or add reference material, then review and publish suitable parts.
- Check a published practice pack through a separate approved learner training login. Test an independent answer, a hint, reload and learner-visible references.
- Use Review learner progress and Learning reports to plan teaching and resolve concerns. Publish a parent summary deliberately; College sharing also needs learner opt-in.
- If adult AI is wanted, configure AI policy and spending separately. Approve adult staff use and verify adult learner consent; enabling practice alone never enables AI for everyone.
A small assigned cohort has reviewed material, a published pack and a clear support owner. Existing ERP marks, fees and attendance are unchanged.
Keep this clear: Do not mark school children as adults, change institution classification to unlock access, or treat a cost ceiling as a customer subscription.
Choose another role ↑Turn teaching material into reviewed practice.
Start here: Choose the assigned institution/faculty role. Open Learning Copilot → Library, then Practice packs.
- In Library, choose Upload a document for PDF/DOCX/PPTX, or Add reference material for a short passage. Select only currently authorized learners and confirm content rights.
- Wait for Ready for your review. Open every relevant Review part, compare with the original, fix errors, Save source corrections and explicitly publish the checked source.
- In Practice packs, choose Create practice pack. Set title, subject, learning objective, learners and the real ERP learning context where available. Attach suitable published references.
- Write 1–20 objective questions with 2–4 distinct choices, a correct answer, useful hint and explanation. Save draft for review, check each item and assignment, then publish.
- If your institution permits adult AI, open AI preparation. Select approved references; choose Lesson outline and guidance or Editable practice draft. AI drafts need the same correction and publication review as manual drafts.
- Review learner progress and topic evidence. Discuss independent versus assisted attempts, respond to concerns and use a new reviewed version rather than silently changing published questions.
Learners receive accurate, appropriately targeted practice; you have evidence for the next teaching conversation.
Keep this clear: A ready upload is not a published reference. An AI-generated key is not verified merely because it has a citation. Same-institution membership is not proof of faculty assignment.
Choose another role ↑Attempt first. Understand. Revisit.
Start here: Use your normal learner login and selected school. Open Learning Copilot → Today or Practice.
- Open a teacher-published pack assigned to you. If there are no packs, ask your teacher to check publication and your current class assignment.
- Read the question carefully, choose an answer and select Check my answer. Use Get a hint when you need guidance, then think through the answer yourself.
- Read the explanation after success. Move through the pack; reload or return later to see saved progress rather than starting a duplicate attempt.
- Open Library to read references your teacher has published for you. Upload controls, original documents and staff answer-key editors are not learner tools.
- Use Today → Revision planner. When due, choose Start fresh revision. If the search offers Continue revision search or Restart revision search, follow that control; use Next reminders for later pages.
- In Settings, choose whether to Show learning points and rewards and Reduce motion. Use Report a learning concern for unclear material; it is sent to your institution when you consent to share it.
You can explain what you practised and what you will try next. Optional XP is a practice signal, not an examination mark.
Keep this clear: Live AI chat for school-age minors is not enabled. Teacher-reviewed practice, stored hints, progress and revision work without it.
Choose another role ↑Practise in the right course context.
Start here: Select your College learner role. Open Learning Copilot → Practice, Today, Library or Guided help.
- Open a published pack for your current course/section/academic period. General practice is labelled unmapped; it is not a claim of syllabus coverage.
- Attempt independently, use a hint if needed and read the explanation. Compare independent and guided evidence in Progress; repeated answers do not create fresh rewards.
- Read the assigned published Library references. You cannot access a faculty draft or another learner’s material by changing a link.
- If you are a verified consenting adult and the institution has enabled AI, open Guided help. Select 1–4 approved references, enter what you want to understand and what you tried, choose English or Hindi, then Get guided help.
- Read the explanation, next step and source citations. Check the reference yourself; uncertainty means the evidence is insufficient. Never submit private data or use it to auto-complete assessed work.
- In Settings, choose whether your linked parent may see teacher-published practice summaries. A parent link alone does not switch on College family sharing. Use revision, rest preferences, reports and own-data export as needed.
You get contextual practice and, where authorized, bounded source-backed help without changing official marks or sharing private conversations.
Keep this clear: College enrolment is not proof of adulthood. If an AI request is pending, use Check saved request rather than generating and paying again.
Choose another role ↑Make the next learning conversation useful.
Start here: Use your own linked parent login and institution selection. Open Learning Copilot and choose the linked learner.
- Choose View teacher-published progress for the intended linked learner. A summary appears only after staff explicitly publish it.
- Read the summary as a snapshot of reviewed practice. Discuss the next learning step with the learner or teacher, not an official grade or a public ranking.
- For a College learner, ask the learner to decide on the sharing preference. Current parent linkage, staff publication and learner opt-in must all remain valid.
- If no summary is available, ask support to check the current relationship and publication. Do not sign in as the learner or request their OTP to retrieve private activity.
- Contact the institution through its established support channel for concerns. A parent account has no live AI chat, document-upload or private prompt feed.
You see only the learning summary meant for you and know which teacher to contact for the next step.
Keep this clear: A parent account does not reveal every attempt, unpublished reference, original upload or staff answer key.
Choose another role ↑Resolve the cause, not just the missing screen.
Start here: Use this guide to support an authorized institution user. Platform BackOffice access does not grant that institution’s Copilot authority.
- Record the selected institution and role, approximate time, resource/request identifier and a redacted screenshot. Never collect passwords, provider keys or private signed download URLs.
- Check active records, faculty assignment and practice enablement before changing content. For learner visibility, confirm published source/pack status, exact audience and current context.
- For document processing, use Refresh imports and the saved import state. Ready for your review means extraction finished, not publication. Retry extraction is only for a retryable failure.
- For an expired Download original link, obtain a fresh authorized link from the product; do not make the S3 object public. For unreadable Office images or charts, export a permitted copy to PDF and review OCR.
- For paid AI, check provider readiness, institution policy, adult eligibility/consent and Used/Held/Remaining. Check saved request preserves an unresolved request; do not clear holds or reset wallets.
- Record a secure handover with actual role checks, support owner and unresolved items. Learning reports reach institution managers, not an automatic developer inbox. Use established escalation for safety or privacy incidents.
The user can continue the appropriate workflow, and unresolved outcomes remain traceable without privacy or financial shortcuts.
Keep this clear: Do not impersonate a customer, restore an old database, broaden tenant access or claim a failed/blocked optional flow passed.
Choose another role ↑Test the hand-offs between real roles.
Start here: Use labelled disposable training accounts and fictional rights-cleared content. Never run acceptance as a real learner.
- Check owner setup, assigned/unassigned faculty, school and adult College learners, and linked/unlinked parents across two institutions.
- Import a digital PDF, scanned PDF, DOCX and PPTX; test both OCR choices, supported languages, the 20 MB boundary, failed extraction and Refresh imports. Do not publish until every chosen part is reviewed.
- Save a correction, check the review acknowledgement resets, then publish. A learner sees the published passage but not original downloads, drafts, upload controls or another tenant’s content.
- Publish a reviewed pack; test answer, hint, reload, no duplicate reward, later revision pages and reports. Check desktop/mobile widths, keyboard navigation and reduced motion.
- Check explicit parent summary publication and College opt-in. Qualify adult AI only with an approved bounded allowance and synthetic references; test saved-request recovery without another paid generation.
- Record pass, fail and not-in-scope separately. Web acceptance is not native-device or Play Store acceptance; check the actual released app version before an app claim.
The acceptance record proves the specific roles and transitions used, not a universal claim that every ERP flow has been tested.
Keep this clear: Do not change a customer password, send customer messages, create live charges or mark a minor adult to pass a test.
Choose another role ↑Demonstrate a believable learning loop.
Start here: Use approved training accounts and one simple subject. Explain reviewed practice before optional AI.
- Ask which subject, staff responsibilities and learner challenge the institution wants to improve. Agree one cohort and the content reviewer.
- As faculty, upload a rights-cleared teaching file, show automatic OCR and the review stage, and publish only checked reference parts. Explain that upload is not an AI call.
- Create and explicitly publish a small objective pack. Switch to a learner login; demonstrate an independent answer, a hint, persisted progress and optional rewards.
- Switch back to staff to review evidence. Then show an explicitly published parent summary using a linked parent account; explain College opt-in.
- Only if qualified for the training adult account, show AI preparation or Guided help with approved references. Show citations and the separate cost allowance, not a claim of unlimited AI.
- Close with a documented pilot scope, onboarding owner and next check. Send this guide and the downloadable PDF rather than promising automatic marks, guaranteed outcomes, paid credits or an unreleased app.
The buyer understands who does what, how the feature fits existing teaching and exactly what is available now.
Keep this clear: No invented testimonials, higher-score promises, universal curriculum coverage, automatic grading or claims that every child can chat with AI.
Choose another role ↑From a teaching file to a checked reference.
For assigned faculty and institution managers. Use a clean, rights-cleared copy without unnecessary personal data. This imports reference material; it does not automatically create questions, cover a syllabus or publish a lesson.
1. Choose the file and its audience.
Upload teaching material
- Open Library → Upload a document. Choose PDF, DOCX or PPTX of 20 MB or less; old .doc/.ppt and standalone image uploads are not supported. Up to 50 PDF pages or slides are accepted within the other extraction limits.
- Check Document title and Document subject. Select Document learners and Load more document learners if needed. Faculty must currently be assigned to the audience.
- Set Scan reading to Automatic OCR when needed, or OCR every PDF page for mixed/image-heavy PDFs. Choose English or English and Hindi. OCR does not translate the material.
- Confirm the content-rights checkbox and select Upload and extract. The upload percentage means file transfer, not completed OCR. Originals and extraction artifacts are stored privately in S3.
2. Wait for extraction, not publication.
Your saved import
- The import can show Receiving file, Waiting to read, Reading document, Ready for your review or Needs attention. Leave the page if necessary, then return and choose Refresh imports; avoid uploading the same file repeatedly.
- When ready, read warnings and open each Review part. A page, slide or long passage can become separate reference parts. Review only the useful parts and leave irrelevant or inaccurate ones unpublished.
- If a failed import offers Retry extraction, use it after reading the explanation. For unsupported/encrypted files, prepare a valid permitted copy instead. Do not clear customer records or reset quotas to bypass a failure.
3. Compare, correct and explicitly publish.
Review an extracted reference
- Use Download original as authorized staff to compare the file and Review reference text. Check reading order, table relationships, punctuation, figures, numbers, spelling, diagrams and equations.
- Edit inaccurate extracted text and choose Save source corrections. Confirm the current saved text; unsaved changes cannot be published. A concurrent revision conflict requires refresh and deliberate reconciliation.
- Tick I compared this extracted text with the original and checked OCR accuracy. Then choose I reviewed this source — publish. Repeat for every part you want learners or AI to use.
- Check the reference through a separate assigned learner login. The learner sees only published passages, never staff drafts, upload controls or the original download. A reference alone is not a practice pack.
Your chosen passages are reviewed, published and scoped to the intended learners. You may now attach them to a manual practice pack or select up to four in the separately authorized AI workflow.
Where does the LLM actually run?
Import → extract/OCR → staff review → publish references → optional AI assistance. Uploading a file does not start paid AI or generate a practice pack automatically.
Upload PDF, DOCX or PPTX
Private S3 storage and bounded background extraction.
OCR / correct / publish reference
Offline scan reading and explicit human publication. OCR still uses server CPU.
Get guided help
Eligible adults only, grounded in selected published passages.
Generate private practice draft
Approved adult staff only; preview, edit and review before publication.
Check my answer / Get a hint / revision / XP
Uses teacher-reviewed keys, stored hints and server-side practice rules.
Institution owner or organization administrator
Open the correct institution workspace.
Use your normal Edumatica sign-in and institution/role selection. Learning Copilot setup belongs inside the product, not in the public website and not in the platform BackOffice OTP screen.
Check the selected account
- Sign in at app.edumatica.io/login, or your approved institution microsite. Complete the normal login with your own authorized account.
- Select the institution owner or organization administrator role for the intended institution. Confirm the selected institution before changing anything.
- Open Learning Copilot using Open Learning Copilot on the main dashboard or Learning Copilot in the profile menu. If the entry is not yet visible, open /learning-copilot on that same product or microsite host after signing in.
- Check that the institution, staff and learner records are active. Faculty must be assigned to the intended learners through the current section/class or course assignment; a same-institution login alone is not enough.
You see the Learning Copilot heading and either the first-time enable card or an already-enabled workspace.
Institution owner or organization administrator
Enable approved practice. Keep AI separate.
This is the account-level switch that makes the reviewed practice workspace available. It does not automatically authorize live AI, buy tokens or change academic or financial records.
A thoughtful place to start
Learning Copilot is not enabled for this institution.
Enable approved practiceReviewed practice ≠ live AI authorization
- On the first-time card, select Enable approved practice. If practice is already enabled, continue to the next step; do not disable and re-enable it as a routine fix.
- Agree the institution learning-day time zone before the first rollout. The current first-time web action uses the server-provided zone (Asia/Kolkata by default); it does not display a time-zone picker. Ask support to review a different required zone before enabling. Once configured, the zone is locked.
- Start with a small, clearly assigned cohort and one subject. Keep the existing courses, attendance, assignments, marks and fees unchanged.
- If practice must be paused later, an authorized owner/admin can use Settings → Pause approved practice. Pausing is not deletion and is not a way to reset learning history or spend.
Staff see Practice packs, Library, AI preparation and Settings. Learners can access reviewed practice after material is published for them.
Assigned faculty, institution owner or administrator
Add and publish a rights-cleared reference.
The Library accepts PDF, DOCX and PPTX files with OCR, or a short plain-text passage. Publishing a reference is a deliberate staff action. A ready import or saved draft is not yet a learner-visible source.
Prepare reference material
- For a file, use Library → Upload a document and follow the illustrated document-import workflow above. Review and publish each suitable extracted part; no file is automatically published.
- For a short passage instead, open Library → Add reference material. Enter Source title, Source subject and Reference passage. Use material you own or may use for these learners. The manual passage limit is 12,000 characters.
- Select the Authorised learners. Use Load more source learners if the intended learners are on a later page. Confirm the rights checkbox: I own this material or have permission to use it for these learners.
- Select Save source for review. Read the saved passage, confirm the audience and content, then select I reviewed this source — publish.
The source is published and appears as an approved reference for the authorized audience.
Assigned faculty, institution owner or administrator
Create the first practice pack.
Choose a small set of objective questions your staff can verify. For a first rollout, three to five questions are usually easier to review than a large bank.
Create practice pack
- Open Practice packs → Create practice pack. Enter Pack title, Subject and Learning objective.
- If the ERP section/course/academic-period setup exists, select Choose ERP learning context and the correct ERP learning context. Every selected learner must belong to that context. Otherwise keep General practice (unmapped), with that limitation clearly understood; do not invent a course or year.
- Under Assign learners, use Find a learner and select only the intended audience. Faculty see their authorized assigned learners; use the available paging control when needed.
- Select suitable published references if you are grounding the pack in material. A manual objective pack can be created without a reference; adult AI needs approved references.
- For each item enter Question, two to four answer options, Correct answer, Hint (guide, do not give the answer) and Explanation shown after success. Packs support one to twenty questions.
- Select Save draft for review. Confirm that the saved draft has the intended title, audience and learning context.
The pack is a staff-reviewable draft. It is not visible to learners yet.
Pack author or authorized institution manager
Review every item, then publish.
Publishing is the hand-off from staff preparation to learner practice. An AI-generated draft, if used, goes through this same human review.
Publication review
- Open the draft. Read every prompt, answer option, correct answer, hint and explanation. Correct ambiguous questions and inappropriate material using Edit draft.
- Confirm the selected learners, the context and the continued availability of any attached references.
- Check I checked every question, answer key, hint and learner assignment, then select I reviewed this pack — publish.
- Confirm the pack status is published. Published questions are immutable. Use Create a new version for a reviewed replacement; Withdraw pack removes current learner access while preserving history.
Only assigned, currently authorized learners can open the published pack. Learner and parent views do not expose the staff answer-key editor.
Learner, with support observing an approved training account
Check the learner journey—not just the admin screen.
Use an approved training learner for acceptance. Never reset a customer password or submit work as a customer merely to demonstrate the feature.
Choose a practice pack
No staff answer key in this learner view.
- Sign in separately as the assigned learner and open Learning Copilot → Practice. Open the newly published pack.
- Make an honest attempt and select Check my answer. Confirm that the reviewed explanation appears after success. On a different item, use Get a hint and check that guidance is shown.
- Move between questions, return to the pack list and reload. Confirm that completed practice persists and repeated submission does not award points again.
- Open Today and Progress to review available practice/revision and independent versus assisted evidence. In Settings, try Show learning points and rewards and Reduce motion using the training account.
The learner can complete assigned practice without exposing a staff key or requiring a live AI call. Practice evidence and optional XP remain separate from official marks.
Assigned faculty or institution manager
Review progress and plan revision.
Staff evidence tells you how practice happened. It is not an automated assessment of a learner’s ability or a substitute for teaching judgment.
Review learner progress
- Return to the published pack as its authorized author or manager and select Review learner progress.
- Read completed items and XP in context. Use Review topic evidence for the intended learner to distinguish independent and guided practice.
- An owner/admin may configure Settings → Learning revision calendar and Save learning calendar. Learners can adjust their own available learning preferences and revision controls.
- Use rest days and calendar pauses deliberately. They affect the learning revision schedule, not ERP attendance, class timetables, fees or promotion.
Staff can discuss a concrete next practice step. The learner sees appropriate revision without public ranking or compulsory reward pressure.
Institution manager; verified adult faculty or consenting adult learner
Enable adult AI only if your institution needs it.
This step is optional. Reviewed practice already works without it. Live help requires a qualified server provider, an approved institution policy, finite cost allowance and current role eligibility.
AI policy and spending
Provider readiness + policy + allowance + eligibility
- As owner/admin, open Settings → AI policy and spending. Read Used, Held for reconciliation and Remaining. Budget values are service costs in USD—not student fees or subscription charges.
- Enter an approved Monthly institution cost ceiling (USD), Daily per-user cost ceiling (USD) and Policy approval reference. Use an internal approval reference, never a provider key or personal document.
- Where your approval is valid, select Request live AI for eligible adults. Approve Faculty and administrator users on this route are verified adults with approved use only after that statement is true. Select Save AI policy.
- For an adult learner, choose Select learner for AI eligibility. Confirm adulthood through your approved process, record current consent and an Eligibility verification reference, then Save learner eligibility. College enrolment is not proof of adulthood; do not approve minors to unblock a demo.
- As an eligible adult, open AI preparation (staff) or Guided help (learner). Select up to four approved references, enter the question/objective and what you have tried, choose English or Hindi, then select Get guided help.
- Staff may choose Editable practice draft as the Preparation task and select the intended learners. Generate private practice draft, inspect it and Save as an editable draft. Correct its content and complete steps 4–5 before learner publication.
Eligible adults can request bounded, source-backed assistance. A generated draft remains private until staff review and publish it.
Operations, support and institution manager
Handle concerns and leave a clear handover.
Support should preserve the account boundary and the saved request, rather than turn a network error into duplicate content or another paid generation.
Recover the existing request
Inspect the saved outcome first.
Pending or uncertain is not permission to charge again.
- On a pack, reference or available AI result, a learner/staff user can select Report a learning concern, describe the issue and approve Share this report with my institution’s owner/admin. Select Send learning report.
- The current queue reaches the institution owner/admin, not an automatic developer inbox. Managers review Learning reports in Settings, document the response, check I reviewed the report and this response, and use Resolve reviewed report.
- If AI shows an earlier unresolved paid request, select Check saved request. Do not create a new request, switch accounts, clear browser state or retry generation repeatedly to bypass pending/uncertain spend.
- After an ambiguous manual source/pack create or copy, inspect the owned list before repeating the write. If its outcome is still unclear, stop and escalate with a timestamp and the resource/request identifier.
- Record the institution, rollout scope, responsible staff, pack/source references, acceptance results and support owner in your secure internal handover. Do not put passwords, provider keys or private prompts in this public guide or a shared ticket.
Your team can reproduce the learning journey, understand empty/blocked states and operate within the right permissions.
When something is missing or blocked.
Check the current account and saved state first. A missing item is not a reason to loosen another institution’s permissions.
No enable button
Check: Wrong selected role, or not an institution manager.
Safe action: Sign in as the authorized institution owner/admin. BackOffice and learner roles cannot enable practice.
Faculty cannot find a learner
Check: Inactive record, missing current assignment, or another results page.
Safe action: Check the correct section/class/course faculty assignment and active learner; use the available paging controls.
Learner cannot see a pack
Check: Draft/withdrawn pack, wrong audience, lost context, or unavailable source.
Safe action: Check the published pack, learner assignment, current ERP context and attached source publication.
Parent sees no published practice
Check: Missing current parent link or staff publication; College opt-in may be off.
Safe action: Check all three conditions. No shared summary is an acceptable empty state, not permission to expose private attempts.
Adult AI is unavailable
Check: Provider, policy, adult eligibility, consent or finite allowance is not ready.
Safe action: Check AI policy and spending with an authorized manager. Escalate provider readiness to operations; never paste a key into the UI. Reviewed practice stays separate.
An AI request is pending or uncertain
Check: A prior charged request needs status reconciliation.
Safe action: Use Check saved request. Do not create another generation to bypass it or clear the browser recovery state.
Manual save timed out
Check: The source/pack may already have been created.
Safe action: Inspect the owned list before repeating create/copy. Stop and escalate if the outcome cannot be established.
Upload reached 100% but is not ready
Check: File transfer finished; extraction/OCR runs in the background.
Safe action: Use Refresh imports and the saved status. Do not repeatedly upload or treat Ready for your review as publication.
Extracted text is incomplete or inaccurate
Check: OCR confidence, unsupported images, chart labels or reading order need review.
Safe action: Compare the original and every part, save corrections, then acknowledge and publish. A permitted PDF export may help; do not rely on OCR for complex formulas or handwriting.
Publish source is disabled
Check: Unsaved corrections or the current document comparison acknowledgement is missing.
Safe action: Save source corrections first, compare the current saved text, tick the OCR comparison checkbox and publish. Refresh after a stale-revision conflict.
Original download expired
Check: Staff download links are private and valid briefly.
Safe action: Request Download original again as authorized staff. Never post the link in a ticket, send it to learners or make the S3 object public.
Material is inaccurate
Check: A reviewed item or generated explanation needs staff review.
Safe action: Report the concern to the institution, review/correct or withdraw appropriately, and preserve the existing learning history.
Check the roles. Record the handover.
This is a local training checklist, not an activation form. Ticking a box does not change any account, grant access or save an acceptance record. Record evidence in your secure internal system.
For an optional feature you did not use, record “not in rollout scope” with a reason—not a false pass. The institution owner should approve the actual cohort and staff support ownership.
Open product sign-in ↗Clear answers for support conversations.
Do existing accounts need a new institution or a database restore?
No. Use the existing active institution and normal role selection. An authorized owner/admin enables approved practice, then assigned staff publish material for existing learners. Do not duplicate the institution or restore a database to enable Copilot.
What must a new institution do before these steps?
Complete normal Edumatica institution onboarding, then establish active owner/admin, assigned faculty, learner and optional linked-parent records. Configure current section/course/academic-period context if mapped practice is required. Copilot does not create an institution, infer assignments or import a syllabus for you.
Why can an administrator see a pack but a learner cannot?
Drafts are staff-only. Confirm publication, the exact assigned learner, active section/context membership and availability of attached published references. A manager view is not proof that learner access is configured.
Does enabling approved practice switch on AI for children?
No. Reviewed practice is independent of live generation. Live AI has separate provider, institution, allowance and verified-adult eligibility controls. College enrolment alone does not establish adulthood.
Where can operations staff change an institution’s settings?
Inside the signed-in product workspace as the institution owner or authorized organization administrator. Platform BackOffice access does not automatically grant the institution’s Copilot permissions. Never use a customer password or OTP to impersonate a learner.
Is this guide also proof that the new mobile app is published?
No. This guide describes the deployed web workflow. Mobile builds, device acceptance, privacy disclosures and app-store publication have separate release checks. Confirm the available store version before promising mobile access.
Are the diagrams real customer screenshots?
No. They are labelled control illustrations with fictional content and simplified arrangement, based on the implemented web labels. They contain no customer records or credentials.
How do PDF, Word, PowerPoint and OCR work?
Assigned staff can import PDF, DOCX or PPTX up to 20 MB. Automatic OCR reads scanned pages and supported embedded images; OCR every PDF page is available for mixed/image-heavy PDFs. English or English and Hindi are supported. Staff compare and correct each extracted draft before publishing. Originals and extraction artifacts remain private in S3.
Does uploading a file spend LLM tokens?
No. Uploading, extraction, OCR, review and reference publication do not call the LLM. Paid AI is requested separately through Get guided help or Generate private practice draft. S3 requests/storage and OCR server CPU still have infrastructure costs.
Can a learner or parent download an original teaching file?
Not through this workflow. Authorized staff can request Download original; it is a private, short-lived download. Learners see only reference parts explicitly published for them. Parents see appropriate teacher-published summaries, not original files or unpublished passages.
Explain the feature. Demonstrate the right roles.
Use the product overview for customers and this guide for the staff who make the rollout work.